How to Update Mobile Number in ICP App

Step 1: Download and Log in to the UAEICP App

Firstly, ensure you have the UAEICP (United Arab Emirates Identity and Citizenship Portal) app installed on your smartphone. If you haven’t already, download the app from the App Store (for iOS) or Google Play Store (for Android). Once downloaded, create your account and log in securely.

Step 2: Navigate to the “Public Info” Service Tab

After logging in, locate the “Public Info” service tab within the app. This section is where you manage and update your personal information related to your Emirates ID and other essential details.

Step 3: Update Personal Information

Under the “Public Info” service tab, you’ll find the option to update your personal information. Click on “Update Personal Info” to proceed to the next step.

Step 4: Fill in the Required Information

You will be prompted to fill in the necessary information to verify your identity and make the changes. Here’s what you’ll typically need to provide:

File Type: Select “Residency” as the file type.
ID Type: Choose “Emirates ID“.
Passport Number: Enter your passport number.
Emirates ID Number: Input the number shown on your Emirates ID card.
Email Address: Provide your active email address.

Once all fields are filled correctly, click on the “Next” button to proceed.

Step 5: Update Your ICP Mobile Number

Now, you’ll be able to update your ICP (Integrated Communication Platform) mobile number. Enter your new mobile number that you wish to register with the UAEICP app.

Step 6: Verification via OTP

To ensure security, an OTP (One-Time Password) will be sent to your updated mobile number. Enter the OTP in the designated field within the app to verify the number change.

Step 7: Payment and Confirmation

Upon successful verification, you will be directed to the payment page if applicable. Follow the instructions to complete any necessary payments related to the service. Once done, a confirmation message will be sent to your newly updated mobile number.

Conclusion

Updating your mobile number on the UAEICP app is a straightforward process that ensures your contact details are current and accurate. By following these steps, you can manage your personal information conveniently and securely through the app, reflecting the UAE’s commitment to efficient digital services.