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UAE ICA Launches New Payment Channels for Smart Services



UAE ICA Launches New Payment Channels for Smart Services

UAE ICA Launches New Payment Channels for Smart Services. The Federal Authority for Identity, Citizenship, Customs, and Port Security (ICA) has taken a significant stride towards enhancing customer convenience and security by introducing three new payment channels for its ECHANNELS smart services system. Embracing Apple Pay, Samsung Pay, and Google Pay, the ICA aims to streamline payment processes while ensuring the utmost security and accessibility for all users, irrespective of their technological preferences.

Expanding Payment Horizons

The ICA decision to incorporate Apple Pay, Samsung Pay, and Google Pay underscores its commitment to leverage cutting-edge technologies for the benefit of its diverse clientele. This move not only simplifies payment procedures but also signifies the authority dedication to staying abreast of global advancements in digital transactions.

Empowering Customer Experience

Lieutenant-General Khalifa Matar Al Boqeibah Al Hameiri, Acting Director-General of Supporting Services, reiterated the ICA’s pledge to align with the visionary directives of the UAE leadership. By harnessing state-of-the-art payment solutions, the authority aims to furnish seamless digital experiences while upholding the highest standards of security and efficiency.

Driving Digital Transformation

Acknowledging the pivotal role of electronic payment systems, Lieutenant-General Khalifa Al Hameiri emphasized their significance in bolstering non-cash transactions. This strategic initiative not only enhances financial services within the UAE but also reinforces the nation’s commitment to embracing digital transformation across diverse sectors.

Fostering Innovation and Flexibility

The integration of these new payment channels epitomizes the ICA’s strategic objectives, emphasizing innovation, flexibility, and readiness within its operational framework. By embracing modern technologies and digital transformation, the authority endeavors to establish a globally renowned model characterized by proactive security measures and service excellence.

Enhanced Accessibility and Security

Customers can now leverage the newly introduced payment channels through the ECHANNELS smart services system, accessible online or via mobile applications. From ID cards to passports, visas, and customs clearance, the breadth of services covered underscores the ICA’s holistic approach towards meeting diverse customer needs.


The introduction of Apple Pay, Samsung Pay, and Google Pay as payment channels within the ICA’s ECHANNELS smart services system heralds a new era of convenience, accessibility, and security for customers. As the authority continues to embrace digital transformation, such initiatives reaffirm its commitment to providing world-class services aligned with the UAE’s vision of innovation-driven progress.

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